Privacy Policy

Privacy Policy

The privacy and security of your personal information are very important to us. This policy was last updated on 9/25/20 and applies to anyone who visits our website or help center, connects with us on social media, or contacts us by phone, chat, email, or mail. By interacting with us, you are agreeing to the Privacy Policy detailed here.

 

The Information We Collect

We collect information when you connect with us, including when you:

  • Place an order
  • Create and use an account on 3chlorine.com
  • Subscribe to our promotional emails
  • Apply for a job
  • Enter a contest
  • Join our mailing list
  • Take a survey
  • Contact customer care

Information may include your:

  • Name
  • Mailing address
  • Billing address
  • Telephone number
  • Email address
  • Payment information
  • Records of correspondence if you have contacted us

Additionally, when you visit our website, we automatically receive certain information from cookies and pixel tags, including your:

  • Internet protocol (IP) address
  • Browsing history
  • Purchase history
  • Device location

For more information, please see the Cookies and Pixel Tags section.

To provide you with the best experience and ensure our information is accurate, we may combine the details you share and the details we receive when you visit us online with data that is made available by third parties. Examples may include address, demographics, preferences, and other information from data partners.

 

Why We Collect Your Information

We collect certain information to allow you to place orders and enjoy 3chlorine services, including:

  • Order status updates & tracking
  • Writing product reviews
  • Saving your purchase history
  • Managing your online account
  • To send marketing materials such as catalogs, promotional mailings, or promotional emails
  • Sharing ads that may be of interest to you
  • Improving your online shopping experience
  • Customer care

 

Sharing Your Information

Some of our services require us to share your information with other companies that we partner with closely to ensure your privacy stays protected. These services include:

  • To facilitate Orders and product transactions, and process payments (for example see PayPal’s privacy policy at paypal.com/privacy and Tator privacy policy at https://www.3chlorine.com/policies/privacy-policy.
  • Shipping
  • Name and address verification
  • To send users materials, updates, and information regarding the Site.
  • To send you information about special events and promotions that we offer.
  • Email distribution
  • Surveys & market research
  • We may also participate in behavioral-based advertising. This means that a third party may use technology, such as a cookie or a web beacon, to identify you on the Site so that they can provide advertising about products and services tailored to your interest. That advertising may appear either on the Site or on other web sites.
  • Third-party platforms that may combine the information we share with information already in their possession and offer you choices about advertising you see. Third-party platforms have privacy policies of their own that apply to your use of their platforms.
  • Partnering with third-party vendors such as Google Analytics to understand what content, experiences, and promotions are most relevant to you. To learn about how Google Analytics collects and processes data, click here.
  • Sharing your information via cooperative databases with other companies whose products or services may be of interest to you. If you do not want your personal information shared with other companies for marketing purposes, you may opt-out by contacting us.

 

Cookie and Pixel Tag Information Capturing

Information about how you navigate and use this website is captured to deliver more personalized experiences by using cookies and other tools like tracking pixels. This technology is used by most websites. Some cookies are necessary for our site to work properly and to enable you to cart an item and complete an order.

3chlorine may collect your email address via cookies and pixels on the Website through the use of trusted third-party partners. These partners may combine your email information with other information they have access to such as mailing addresses so that 3chlorine may serve relevant marketing offers to you via direct mail. If you do not want 3chlorine to collect information about you, please contact 3chlorine to opt out.

You can turn off cookies in your internet browser settings. If you disable cookies, some features may be disabled. You will still be able to place an order. Here are some examples of what cookies allow us to do:

  • Remember what items are in your shopping bag
  • Recognize you when you return to our website
  • Enable faster checkout if you have created an account
  • Understand how you reach our website and which products you are looking for
  • Learn whether you opened an email from 3chlorine
  • Deliver personalized marketing
  • Apply the preferences you have chosen
  • Compile aggregate data about site traffic and site interactions

We use tracking pixel tags to tell us how you use our site and help us share the personalized, most interesting products and content. Pixel tags also enable us to email you in a format you can read and let us know when you have opened an email message from us.

Some of our third-party vendors may use cookies or pixel tags on our site to help you enjoy a more personalized experience. We also contract with other companies to publish ads across the internet. These companies collect information about your visits to our site and share advertisements for products you’re likely to be interested in. These targeted ads may appear on other sites that you visit. This information is collected using a cookie or pixel tag.