Refund Policy

Returns:
- You have 30 days from the date of purchase to return an item.
- Items must be unused, in their original packaging, and in the same condition as received.
- To initiate a return, contact us at support@3chlorine.com with your order number and details.

Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7-10 business days.

Return Shipping:
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- In the case of defective or incorrect items, we will provide a prepaid return shipping label.

Exchanges:
- We only replace items if they are defective or damaged. If you need an exchange, please contact us at support@3chlorine.com.

Non-Returnable Items:
- Certain items, such as used or opened products, custom orders, and items not in their original condition, are not eligible for return.

Contact Us:
- For any questions regarding returns and refunds, please contact us at support@3chlorine.com. We are here to help ensure a smooth and satisfactory resolution.